Yes. Your company needs a unique domain to setup our software, mail in particular. It also looks much more professional to send mails from “yourname@yourcompanyname.com” rather than from an ordinary Google or Yahoo account, don’t you think?

The setup process looks different depending on whether or not your company has a domain.

If you have a domain and will use it for your mail service:

1. We add the domain to be used for mail to our server.
2. A list of mail users is created in the MofficeSoft server, synced to be exactly the same as the list of existing mail users.
3. The host name and IP (A record) in the MX record of your DNS server will be changed to work with the MofficeSoft server.
   

   Example: For a domain “yourcompany.com”, mail addresses may be expressed as “yourid@yourcompany.com”, and Mail/Collaboration Web application addresses as “office.yourcompany.com”.

   company-domain.com	M	office.company-domain.com
   	A	Server IP address from provider Mofficesuite.com
   	S	“v=spf1 ip4:ip ip4:ip2 ~all”

4. After entering the Mail/Collaboration URL to an Internet browser and logging in, you can fetch mail from other accounts through IMAP/POP3 fetching.
   

   If you do not have a domain, you’ll have to purchase one first. When buying the new domain, you can add MofficeSoft DNS server information:

   Primary DNS	ns1.mofficesuite.com
   Secondary DNS	ns2.mofficesuite.com

   After receiving your domain:

   1. MofficeSoft will setup your domain in the DNS server.

   2. Log into Web access URL through the postmaster(Mofficesoft administrator ID) account and add users.

Depending on the DNS’ MX settings, setup may take anything from less than an hour to several days. If you requested a free trial for a secondary domain, setup will likely take less than an hour.

No, MofficeSoft Web applications can be accessed through Internet browsers without any further downloads. However, additional desktop applications for Windows and Mac as well as Android and iOS mobile device apps can be downloaded from the Web app and app stores respectively.

MofficeSoft software runs on Linux and utilizes MySQL, Maria DB, and Cassandra databases.

Our servers guarantee an up-time of 99.9%. The only exceptions are scheduled or emergency maintenance.

An MX record (mail exchanger record) instructs senders where to send mail for that domain. MX changes are typically affected by the time set in the DNS.

Edit the MX record after creating accounts for all the mail users in your domain. Changing the MX record before creating email IDs may cause your emails to bounce.

Yes. We take careful steps to ensure your data is always safe and secure. Both client and server support the Secure Sockets Layer (SSL) protocol and all data sent to the server is encrypt.

In addition, we also feature secondary security passwords and secret post file encryption, ensuring strong data safeguards. MofficeSoft servers also feature RAID schemas and DRBD software systems in backup servers for a complete kit of the most cutting-edge technologies to protect your data.

MofficeSoft has been in service since 1999 and is run by a team of expert developers and server specialists. We consistently upgrade and add features to MofficeSoft software for the best product experience.

Sure! Software administrators can customize the Web application and Messenger screens.

They do. However, MofficeSoft provides a variety of other additional functions with a mobile app connectivity for a low, low price.